Last Updated: November 25, 2025

1. INTRODUCTION

Thoughtful Nook is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thethoughtfulnook.com and purchase products from our online store. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us when you use our services. The types of information we may collect include:

2.1 Personal Information

When you place an order or create an account, we collect:

• Name (first and last)

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

2.2 Payment Information

Payment information is processed securely by our third-party payment processors. We do not store your complete credit card or debit card information on our servers. Our payment processors comply with Payment Card Industry Data Security Standard (PCI-DSS) requirements.

2.3 Order Information

We collect details about your purchases, including:

• Products ordered

• Customization details (text, names, images you upload)

• Order date and time

• Order history

2.4 Communications

If you contact us via email or through our website, we collect the content of your message, your email address, and any other information you choose to provide.

2.5 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring website addresses

• Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Order Fulfillment

• Process and fulfill your orders

• Create customized products according to your specifications

• Arrange shipping and delivery

• Send order confirmations and shipping notifications

3.2 Customer Service

• Respond to your inquiries and requests

• Provide customer support

• Resolve disputes and troubleshoot problems

3.3 Business Operations

• Process payments and prevent fraud

• Maintain and improve our website and services

• Analyze usage patterns and trends

• Comply with legal obligations

3.4 Marketing and Communications

With your consent, we may use your email address to:

• Send promotional emails about new products, special offers, or other updates

• Notify you about changes to our services or policies

• Request feedback or reviews

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Print-on-demand partners who manufacture and fulfill orders

• Payment processors who handle transactions

• Shipping carriers who deliver products

• Email service providers for communications

• Website hosting and analytics providers

These service providers are contractually required to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Legal process (court orders, subpoenas)

• Government or regulatory requests

• Protection of our rights, property, or safety

• Investigation of potential violations of our Terms and Conditions

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, checkout)

• Analytics Cookies: Help us understand how visitors use our website

• Marketing Cookies: Track your browsing habits to deliver targeted advertisements

• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to refuse cookies or delete cookies that have already been set.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission

• Secure servers and databases

• Regular security assessments

• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Order information is retained for accounting, tax, and legal compliance purposes

• Customer account information is retained until you request deletion

• Marketing data is retained until you opt out or request deletion

When we no longer need your information, we will securely delete or anonymize it.

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or by contacting us at thethoughtfulnook@gmail.com.

8.2 Deletion

You may request that we delete your personal information, subject to certain legal exceptions (e.g., records we must maintain for tax or legal purposes). To request deletion, please contact us at thethoughtfulnook@gmail.com.

8.3 Marketing Opt-Out

You may opt out of receiving marketing emails by clicking the unsubscribe link in any promotional email or by contacting us. Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your orders.

8.4 Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

8.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your rights, contact us at thethoughtfulnook@gmail.com.

8.6 European Privacy Rights

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, restrict processing, data portability, and the right to object to processing. To exercise these rights, contact us at thethoughtfulnook@gmail.com.

9. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at thethoughtfulnook@gmail.com.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. If we make material changes, we may provide additional notice, such as by email or through a prominent notice on our website. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thoughtful Nook

Email: thethoughtfulnook@gmail.com

Website: thethoughtfulnook.com

We will respond to your inquiry within a reasonable timeframe.

By using the Thoughtful Nook website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

PRIVACY POLICY

Thoughtful Nook